Privacy Policy

Giftronaut (“Giftronaut,” “we,” “us” or “our”) understands and respects the importance of your privacy.

This Privacy Policy describes how we collect, use and share your personal information when you use of our website https://www.giftronaut.com/, apps, mobile website, mobile application (collectively, the “Site”), and our products and services provided thereon (collectively, the “Services”). This Privacy Policy also describes our practices for the use, protection and disclosure of your information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE WITH SUCH TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE SERVICES.

For your convenience, please find below key aspects of our privacy practices described in this Privacy Policy:

Use and Processing of Your Personal Information
Updating, Deleting and Correcting Your Information
Application of this Privacy Policy
Linking to Third-Party Websites
Choices on Collection/Use of Personal Information
Personal Information We Collect from You
Retention of Personal Information
Information We Collect Automatically and Aggregate Information
Disclosure of Your Information
Cookies and Similar Technologies
Managing Cookies
Analytics and Conversion Tracking
Transfer of Information
Security
Additional Information for California residents
Additional Information for Residents of Other States
Additional Information for Specific Jurisdictions

We continually strive to find new ways to enhance your experience with the Services and we may modify this Privacy Policy from time to time to reflect changes in our privacy practices. You are encouraged to review this Privacy Policy periodically and to check the “Last Updated” date at the top of the Privacy Policy for the most recent version.

Terms of Use. Your use of the Services is subject to this Privacy Policy and our Terms of Use which is hereby incorporated and made part of our Site Disclosures. The Site Disclosures shall include this Privacy Policy, the Terms of Use and any other disclosures posted on the Site (collectively the “Site Disclosures”). By using the Services, you agree to be bound by our Site Disclosures.

Minors. The Services are not directed to or intended for use by children under the age of eighteen (18) or the minimum age as defined by applicable law where you reside, whichever is lower (the “Minimum Age”). If you become aware that your child has provided us with any information without your verified consent, please contact us at the email address provided below. If we learn that we have received any information from a child under the Minimum Age without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently will take appropriate measures to remove such information and terminate the child’s account.

Use and Processing of Your Information

We may use your information we collect in the following ways:

To identify you when you visit our Site
To provide the Services or to redeem rewards
To improve our Services offerings, including analytics
To offer you recommendations and tailor the Services to your preferences
To respond to inquiries related to support, employment opportunities, or other requests
To send marketing and promotional materials, including information relating to our products, Services, sales, or promotions, to personalize the advertisements you see on our Services and third-party online properties, and to measure the effectiveness of our advertising. We may share your information with business partners, online advertising partners, and social media platforms for this purpose
For internal administrative purposes, as well as to manage our relationships
To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal
To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements, including “know-your-customer” due diligence and other anti-money laundering or OFAC compliance obligations.

Although the use of your information described above is our primary purpose for collecting your information, we may process your personal information for more than one legal ground depending on the specific purpose for which we are using your information. Our collection and processing of your information is based on different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

Updating, Deleting and Correcting Your Information

You may review, correct and delete certain information about you by editing your personal information under the “Account Details” of your account. You must promptly update your personal information if it changes or is inaccurate. Upon your request, we will close your account and remove your profile information from view as soon as reasonably possible. We may retain information from closed accounts in order to comply with the law, prevent fraud, collect any Fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any user, enforce our Terms of Use, and/or for any other purposes otherwise permitted by law that we deem necessary in our sole discretion. Once we have deleted or removed your account, you agree that we will not be responsible for any personal information that is not included within the deleted or removed account but remains on the Site.

If you decide at any time that you no longer wish to receive communications from us, you may follow the unsubscribe instructions provided in our communications we send to you or update your user preferences by logging into your account on the Site. Please note that we may use your personal information to contact you with important service-related notifications, such as notices with respect to safety, or changes to our terms, conditions, and policies. You may not opt out of these service-related notifications. Please also note that we may continue to use your personal information for statistical or other purposes as we see fit after you unsubscribe from any such communications and/or terminate your use of the Services.

Application of this Privacy Policy

This Privacy Policy applies where we are acting as a data controller with respect to your personal information, which means we determine the purposes and means of the collection and use of that personal information.

This Privacy Policy applies to personal information or Personally Identifiable Information (PII) that we collect from individuals, sole proprietors and/or corporate entities . This Privacy Policy applies to personal information or PII that we process when you access and / or use the Site via personal computers, mobile devices or otherwise.

Linking to Third-Party Websites

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and operated and controlled by third parties that are beyond our control. This Privacy Policy does not apply to the privacy practices of these third-party websites. We are not responsible for the content or privacy and security practices and policies of any third party, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

Personal Information We Collect

We collect your personal information that we may ask you to, or you may voluntarily submit or provide to us when you access the Site and use our Services. The personal information that we collect may include, but is not limited to:

Your name / Your company name
Your postal address
Your company’s business registration number
Your company’s EIN Tax number
Your email address
Your LinkedIn profile URL
Your telephone number
Your date of birth, age, gender
Your payment information
Your employment letter
Your company contact information and documents showing establishment of business
Other technical information, etc.

Retention of Personal Information

We will retain your personal information for only as long as we need in order to provide our Services to you, and for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal or contractual obligations, which we may extend beyond the termination of our relationship with you. When determining the length of time to retain your information, we consider the nature of the information and why it is collected and processed and the nature of the legal requirements.

Choices on Collection/Use of Information

You can make choices about the collection and use of the personal information you provide to us. You can control your personal information that we have obtained, and exercise your personal information protection rights, by contacting us or using various tools we provide. In some cases, your ability to access or control your personal information will be limited, as required or permitted by applicable laws.

Please be aware that if you do not allow us to collect personal information from you, we may not be able to provide certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences.

Information We Collect Automatically and Aggregate Information

When you access and use our Services, we may automatically collect certain non-personally identifiable information. This information may include your IP host address, user settings, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Services and similar data.

We may aggregate demographic information collected from you (such as the number of users in a particular geographical location) in a manner which does not identify any one individual. We may also aggregate information collected offline in connection with the Services, obtain non-personal information from third party sources and develop aggregated information by anonymizing previously collected personal information.

It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personal information that is mixed in with nonpersonal information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at support@giftronaut.com.

Disclosure of Your Information

We may disclose your personal information that we collect or you provide as described below:

If necessary for payment
In connection with providing the Services.
To respond to your inquiries or requests.
To send you emails from time to time about our Services, but we will not provide your personal information to third parties for them to contact you directly unless otherwise permitted by this Privacy Policy or you provide your consent.
With third parties such as contractors, service providers and other vendors (collectively, the “Third Party Vendors”) to engage to perform support services to us or to further the purpose for which you provided your information to us. For example, we may share your information with Elastic Email, for the purpose of sending emails.
As required by law or legal process.
To investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors.
In connection with the sale or merger or change of control of the website or the division responsible for the services with which your personal information is associated.
With an affiliate of the website who is in the same corporate family as us as long as their privacy practices are substantially similar to ours.
With your consent.

Non-personal or aggregate information may be used by us for any purpose permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.

Cookies and Similar Technologies:

“Cookies” are small text files that may be placed on your computer or device when you visit our Services which enables us to facilitate and enhance your communication and interaction with our Services.

We may use cookies (and similar items such as clear gifs, web beacons, tags, etc.) on our Services to provide a more personalized experience in the future, to make your visit more convenient or improve and enhance the quality of our Services. We may also use and place cookies (and similar items) on your computer from our third-party service providers in connection with the Services, such as an analytics provider that helps us manage and analyze service usage, as described in more details below. In addition, our advertisers and business partners may set cookies and similar items on your computer when you use our Services.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You may however obtain up-to-date information about blocking and deleting cookies via these links:

Analytics and Conversion Tracking:

We may use analytics services that use cookies, JavaScript, and similar technologies to help us analyze how users use our Services. The information generated by these services about your use of the Services (including your IP address or a truncated version of your IP address) is transmitted to and stored by third-party analytics providers. Those service providers will use this information for the purpose of evaluating your, and other users’ use of the Services, compiling reports for us on website activity and providing other services relating to website activity and internet usage.

We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
When you visit or log in to our Site, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to this email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Transfer of Information

Your personal information may be transferred to, stored at, and maintained on, servers and databases located outside of your state, province, country or other governmental jurisdiction, which may not provide equivalent levels of information protection to your jurisdiction. Please be advised that we may transfer your information to and from any state, province, country or other governmental jurisdiction, and process it elsewhere. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to any such transfer.

Security

The security of your personal and business information is very important to us. When we collect your personal and business information online, we make reasonable efforts to protect it from unauthorized access. However, due to the inherent and open nature of the Internet, we cannot guarantee that your personal and business information will be completely free from unauthorized access by third parties such as hackers and your use of our Services which demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to personal and business information. For more information on protecting your privacy, please visit www.ftc.gov/privacy.

Additional Information for California Residents

In this section, we provide additional information to residents in certain California under California privacy laws, including the California Consumer Privacy Act (“CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information, whether collected online or offline. We may collect the following categories of personal information:

Identifiers such as name, address, unique personal identifier, online identifier, IP address, email address, username and password, postal address, telephone number, SSN, driver’s license number, and other similar identifiers.
Characteristics of protected classifications and demographic information, such as gender, age, race, disability status, sexual orientation gender identity, military/veteran status, marital status, national origin, and medical information
Commercial information, including information about your interests and consuming history or tendencies, such products or services considered; transaction information when you request information or purchase a product or service, including payment processing or other financial information, information you provide in public forum
Internet or other electronic network activity information, including information regarding your interactions with us online and information we obtain from third parties about use of our applications to third-party platforms or devices
Geolocation data, including precise or approximate location information provided by a mobile device or other device or product interacting with or detected by our sites, applications, or physical properties, where we permitted by law to process this information
Audio, electronic, visual, or similar information, including telephone call recordings, other voice recordings, and still or video images captured by cameras or readers on or around our physical properties
Profiles and inferences, inferences based on any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, psychological trends, behavior, attitudes, intelligence, abilities or aptitudes

Certain data collection on our Site by third parties for purposes of interest-based advertising and social media tools may be a “sale” or “sharing” under California privacy law. As defined by California law, we “sold” or “shared” certain data elements within the categories of personal information set out above.

Opt-Out of Selling, Sharing and Targeted Advertising

We do not “sell” your personal information to third parties. We are not a data broker, and we do not put personal information on the open market. However, we may share each of these categories of personal information with certain third parties to do targeted advertising or data analytics, which under California and certain other state privacy laws could be characterized as “selling,” “sharing,” or “targeted advertising”. If you are a US user and want to opt out of such data sharing, you can do so by pressing the button below.

Exercise Your Rights

If you are a California resident, you may exercise your rights for the personal information covered by this Privacy Notice as following:

Right to Know: You have the right to request that we disclose to you the categories of personal information we have collected about you, as well as the sources of such personal information, the purposes, and the categories of third parties with whom such personal information is shared.
Right to Access: You have the right to request access to categories and specific pieces of personal information about you that we collect, use, and disclose.
Right to Delete: You have the right to request that we delete personal information that we collect from you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions.
Right to Opt Out of Sale or Sharing of Personal Information: you have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law).
Right not to Receive Discriminatory Treatment: We will not discriminate against you because of your exercise of any of the foregoing rights, or any other rights under the California Consumer Privacy Act. We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to us by your personal information.

Your California Privacy Rights under California’s Shine the Light Law

Under California’s “Shine the Light” law (Civil Code Section § 1798.83), California residents who provide us certain personal information are entitled to request and obtain from us, free of charge, information about the personal information (if any) we have shared with third parties for their direct marketing purposes. To make such a request, please contact us via email, or write to us at the address below.

Additional Information for Residents of Other States

Nevada Residents

If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise your right to opt out of the sale of personal information by contacting us at support@giftronaut.com. As defined by Neveda laws, we do not currently sell personal information of Nevada residents.

Colorado, Connecticut, Utah, and VirginiaI Residents

If you are a resident of Colorado, Connecticut, Utah, and Virginia, you may have the following rights:

Right to Access: you have the right to know and see what personal information we have collected about you in a usable format.
Right to Correct: you have the right to request that we correct inaccurate personal information.
Right to Delete: you have the right to request that we delete the personal information we have collected about you, subject to applicable exceptions
Right to Opt Out of Targeted Advertising and Sale of Personal Information: you have the right to “opt out” of “targeted advertising” and the “sale” of your “personal information” (as defined under each state law). We do not “sell” personal information as defined under each state law.

For the residents of Colorado, Connecticut and Virginia only, you have the right to request that we correct inaccurate personal information in addition to the rights listed above.
To exercise these rights or make access, deletion, or correction request, you may contact us at support@giftronaut.com.

Additional Information for Specific Jurisdictions

European Economic Area, United Kingdom, and Switzerland

If you are a resident of the European Economic Area (“EEA”), UK or Switzerland, you may have the following data protection rights under the General Data Protection Regulations (GDPR) and UK GDPR:

Right to Access: you have the right to request for copies of your personal information.
Right to Ratification: you have the right to request that we rectify or correct any information you believe is inaccurate or incomplete.
Right to Erasure: you have the right to request that we erase personal information, which may lead to deleting your account and ending your use of our Services.
Right to Withdraw Consent: you have the right to withdraw your consent, which may lead to deleting your account and ending your use of our Services.
Right to Data Portability: you have the right to request we transfer your personal information to another organization or to you.
Right to Submit a Complaint or Supervisory Authority: Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

In order to exercise your rights, please contact us at support@giftronaut.com.