SupplyCore
INDUSTRY
Defense & Government Logistics
CHALLENGE
Gift cards meant a store run, a day's wait, and even longer for remote employees stuck waiting on the mail — with every funding refill stuck behind manager and finance approval.
RESULTS
What used to take a store trip and a whole day now takes about 2 minutes. Employees even send thank-you notes each time they are rewarded.
About SupplyCore
SupplyCore supplies government contracts worldwide — everything from batteries to bullets — supporting U.S. troops, allied forces, police departments, fire departments, and other government entities.
With around 200 employees and strict compliance standards tied to its government-agency relationships, SupplyCore relies on Giftronaut exclusively for internal employee recognition.
The Challenge
Rewarding employees used to mean HR asking a recipient's store preference, physically purchasing a gift card, and returning the next day — with remote employees waiting even longer as cards went out by mail. Replenishing reward funds meant a full approval chain: a request to a manager, paperwork, and finance sign-off before funds could be released.
The Solution
SupplyCore uses Giftronaut across several employee-recognition programs — weekly sourcing-team competitions, tenure gifts, and its "Caught Me at My Best" peer-nomination program, which pairs a cash bonus with a Giftronaut reward.
Cards are delivered electronically and land in recipients' inboxes within seconds. "The choices are endless — you don't have to personalize the gift, the recipient can personalize it for themselves," Leslie says.
The Results
What once took a store trip and a day's wait now takes minutes — Leslie recently sent 10 gift cards in about 2 minutes, with recipient info auto-filled for repeat recipients. Onboarding was so intuitive she's never had to reference the step-by-step "working instructions" she relies on for other systems. Employees consistently send thank-you notes after receiving their rewards, and Leslie believes any company with 50+ employees would see similar benefits.
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