What's New
We’ve been working hard to make Giftronaut smoother, smarter, and more intuitive for everyone.
Here’s what’s fresh this month — designed to save you time and make managing rewards feel effortless.
Oct 19, 2026
Japan Catalog Expansion: More Top Brands for Recipients in Japan
Where you'll see this:
Dashboard → Place an Order → Branded Gift Card
Rewarding recipients in Japan just got easier.
We've expanded our Japan brand catalog with top brands including Amazon (JPY), Apple, Google Play, IKEA, nanaco, au PAY, and more.
To learn how to send rewards through Giftronaut to Japan and beyond, see Gift card options in Japan in our Help Center.
More choice, wherever your recipients are.
October 12, 2026
White Label: Your Brand, From Inbox to Redemption
Where you'll see this:
Dashboard → Settings → Brand Template
Your brand now shows up everywhere your recipients look.
Turn on White Label and your logo and Button Color carry through the reward email and the verification and redemption pages, for both Choice Card and Branded Card orders. Giftronaut branding is removed, so the experience is yours from start to finish.
Manage it in Brand Template (formerly Email Template), where you can also set a footer logo and preview the email, verification page, and redemption page side by side. White Label is currently available as a free trial at no charge.
Every touchpoint, unmistakably yours.
August 5, 2026
Cash Options: PayPal & Venmo
Where you'll see this:
Dashboard → Place an Order → One-Time Order, Smart Order, Reward Link Order
Dashboard → Campaign Management
Recipients now have more ways to redeem.
You can add Cash Options to your Choice Card catalog, giving recipients the option to redeem their balance to PayPal or Venmo instead of choosing a brand. Cash Options can also be sent directly through a Branded Card order.
There are two ways the cash-out fee can be handled:
- You pay: Add it to your order total (4% Fee)
- Recipient pays: Deducted from the recipient’s redemption amount (6% Fee)
By default, the fee is deducted from the recipient’s redemption amount. You can manage Cash Options settings in the portal. Read the help article to learn more.
More ways to redeem. Same easy experience.
AI Message Translation for Recipients
Where you'll see this:
Dashboard → Place an Order → One-Time Order, Smart Order, Reward Link Order
Dashboard → Campaign Management
Dashboard → Recipient Management
Sending gifts across borders? Now your message can speak the recipient's language too.
You can translate your subject line and gift message into up to 5 languages at once, so each recipient can read the message in their preferred language. Set translations for the full order, customize languages by recipient, and add or update translations while managing your recipient list.
Recipients can also switch languages themselves on the redemption page using the language dropdown.
Available languages:
| Chinese (Simplified) | Dutch | French | German | Italian |
| Japanese | Malay | Polish | Portuguese (Brazil) | Portuguese (Portugal) |
| Sinhala | Spanish | Swedish | Turkish | Vietnamese |
One message. Every language.
July 7, 2026
Refund Option Renewal
Where you'll see this:
Dashboard → Place an Order (One-Time Order, Smart Order, Download Reward Link)
Dashboard → Campaign Management
More flexibility on unredeemed gift cards.
You can now choose from three Refund Option tiers at checkout. The shorter the expiration window, the higher the percentage of unredeemed funds returned to your account.
| Expiration | Refund |
|---|---|
| 30 days | 50% |
| 60 days | 40% |
| 90 days | 30% |
If you don’t select a Refund Option, your order will use the standard 180-day expiration period with no refund.
Pick the option that fits your budget right from checkout — no changes to how you place an order.
June 30, 2026
Roro AI (Early Access)
Where you'll see this:
Dashboard → Roro AI
Placing an order just got a lot more conversational.
Roro AI is now available in Early Access — an AI assistant built right into your portal that helps you create orders and generate reports through chat. Just describe what you need, and Roro walks you through it step by step, recommending options along the way.
Smarter gifting, minus the guesswork.
June 25, 2026
Dashboard Renewal
Where you'll see this:
Dashboard
The moment you log in just got a lot more useful.
Your dashboard now adapts to where you are in your gifting journey. New to the platform? You’ll see a clear 3-step guide to get started — no digging through menus to find the Send button.
Once you’ve sent your first order, the dashboard automatically upgrades to a performance view showing your balance, recent orders, draft orders in progress, and a month-over-month summary of your sending activity.
Recipient Messages, which were previously shown on the Dashboard, can now be found under Order Management.
More of what you need, right when you need it.
June 18, 2026
Web Push Notifications
Your most time-sensitive alerts just got a faster lane.
You can now opt in to receive browser push notifications for key account activity, including funding confirmations, low balance warnings, scheduled send reminders, and weekly delivery reports.
Push notifications are enabled per browser and device, so you can turn them on wherever you want to receive alerts. You’ll still continue receiving email notifications as usual.
